Moving Communities provides a real-time view of local authority facility performance, with benchmarking and filtering functionality, that explores financial performance alongside understanding how effective the service is and for whom, and its impact on local communities.
This webinar explored a number of key elements in detail.
- About Moving Communities – Overview of the data sources, filters and benchmarks and explanation of the different user access levels on the platform. Also how Moving Communities data can support decision making and drive engagement focusing on data trends from across the sector.
- The surveying elements of Moving Communities – the Customer Experience Survey and the Community Survey
- How Quest supports a journey of continuous improvement – An overview of the updated Quest modules and how this can improve your service delivery.
- Understanding participation and the associated social value
You can watch a recording of the webinar here (1hour 42 mins)
All Moving Communities reports are available here – these will include In Focus reports that delve deep into specific areas of interest, as well as case studies focusing on specific areas of the country.
Also the Moving Communities team are offering a special CLOA 10% discount for any CLOA member/local authority that signs up to the Premium version of the survey before the end of March 2024. The Community Survey is a great way of engaging and consulting with your local community about all things active. For further details email Mike Hill at mikehill@leisure-net.org